CubaCasa Ltd was founded in 2010 by Matthew Sellar. He had completed his masters degree, so decided to take a break and visit Cuba – a small but fascinating country that constantly makes the headlines! Preferring independent and more authentic travel, he tried to book a casa particular, but realised that no website offered an easy, quick and safe booking service. All the websites were very amateur, involved lengthy email exchanges, presented language difficulties and led to days of waiting for a response. On the other hand, casa owners complained about a lack of proper infrastructure and organisation, as there were no good websites tailored to their businesses.
Matthew decided to try and fix this problem, so went back to Cuba to build a network of quality casas and create a reliable team on the ground. After a lot of work and perseverance these goals were achieved and we are now working with nearly 150 casas throughout the island, constantly improving and expanding our network. We have a general manager in Havana, Yanara Fernandez, and a general manager in Brussels, Victor Lepoutre. They make everything work!
You might wonder why we use Skrill as an online payment software rather than the commonly used PayPal. Ufnortunately, the US has had an embargo on Cuba since 1960 and this prevents US companies from working with any company associated to Cuba. This means that PayPal has at times frozen the accounts of companies, charities and civil society organisations that work with Cuba. Therefore, to avoid having our accounts frozen and interrupting the easy, quick and safe service we provide you, we use Skrill.
Our sparkling new website was built by HyperialStudio, our early photos were taken by Spanish photographer Jaume Albert Marti and our more recent ones by Cuban photographer Ana Lorena Gamboa – their work is of high quality and we recommend them without hesitation!
We are happy to facilitate the lives of tourists by providing a service which:
- is professional, easy and quick to use
- avoids language difficulties
- facilitates a care-free and pleasant stay in Cuba
- ensures that your hosts ready and waiting for you
- is trustworthy and constantly updated
- means that preparing your holiday doesn’t become a burden!
The casas we represent also benefit as we:
- promote their family run businesses
- organise and manage their bookings
- make sure they are informed of any booking cancellations or updates
- provide the cheapest and most reliable service of our kind in Cuba